The following rules describe Count, Sales, Delivery, and Shrink Settlement time restrictions, as well as the availability of detailed transaction data for review and reprocessing.
Data Import and Settlement
Sales and Deliveries must post within 120 days of the transaction date.
You can add future Deliveries up to 7 days in advance.
For example, if today is September 1, you can add future deliveries for dates up to and including September 8. Deliveries dated September 9 will be rejected.
Counts must post within 35 days of the Count Date. Updates to a count must also take place within 35 days.
Only one count can post per 7-day week.*
*This excludes route-based partial counts. Separate counts for each route can be sent for a single store, but each count must be identified as belonging to a unique route.
Shrink must be settled within 120 days of the Count Date.
Data Retention and Error Reprocessing
Detailed views of Sales, Delivery, and Count data are available for the current month plus the 6 previous months.
For example, the current date is July 23. All sales data received from January through June and to date in July are retained. On August 1, a new current month begins and data for January is removed.
Sales and Delivery errors eligible for reprocessing are held for 45 days only. If an error is not corrected within 45 days, it is dropped from the error queue and can no longer be reprocessed. Counts cannot be reprocessed for errors.
Click to view the PCG Data Retention Policy.
Updated 12/4/2014