Online Help
eposiTrak automatically monitors both your partners' repositories and yours for Documents that are missing, expired, or about to expire. In the event of non-compliance, we send Document Notification reports listing the Documents in question. Who receives alerts for their business is determined by the contacts each partner sets up for that purpose.
Use this screen to review the Document contacts set up by your partners. You can click the e-mail address to send an e-mail directly to the contact, or you can use the telephone numbers provided.
The list includes both primary and non primary contacts.
Primary Contact. Receives notifications and is listed in reports as the contact for questions about a Document's status.
Non Primary Contact. Receives notifications, but is not designated as the "primary." These contacts do not appear in notification reports.
Under Partner Referential Documents > Research, click Supplier Contacts.
Use the Partner Selection filter to choose which partner contacts requirements to display.
All Suppliers. All partners in your supply chain. This includes those directly supplying you with products as well as those providing your suppliers with ingredients used to build the products.
Immediate Suppliers Only. Partners with whom you do direct business. This is referred to as "one back" against the previous tier in your supply chain.
Specific Supplier. Select the partner from the drop-down list.
Click Find to list all contacts from your Partner Selection choice, or
Narrow the search by entering a portion of the contact's Last Name. You can use asterisks as wild cards. Use the drop down to limit by Contact Selection type. Click Find.
All. All contact types.
Primary Contact. Only contacts that receive notifications and are listed in reports as the contact for questions about a Document's status.
Non Primary Contact. Only contacts that receive notifications, but are not designated as the "primary."
To e-mail a partner, click their E-Mail address.
Partner. Customer's company name and ReposiTrak Business Unit ID.
Contact Name. Customer's contact name.
Contact Type. Primary for questions or Non-Primary as the alternate.
E-mail. Customer contact's e-mail address. Click to send an e-mail.
Phone Number. Customer contact's telephone number.
