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Frequently Asked Questions (FAQs) for distribuLink Users

 

  1. How do I register?  I don't know how to get on the system.

  2. How is MillerCoors Brewing Company using the Park City Group system?

  3. Who do I contact if I have forgotten my password or have other problems with authorization issues?

  4. How do I get trained on the system?

  5. Why can I only see a few distributors listed in distribuLink?

  6. I can't "see" any explanation (information or conditions) attached to a price.  How can I get a report to include this?

  7. Why do I have access to all distributors (not just the distributors in my Field Business Area)?

  8. Why aren’t all my distributors on Park City Group?

  9. Why can’t I see pricing for BLANK product(s)? (for one or all distributors)

  10. What kind of reports can I get from distribuLink?

  11. When I run a report, the distributor is listed as "No Costs Found" – Why?

  12. I ran a report. When I opened the file, it didn’t contain any prices – Why?

  13. My distributor's frontline prices / promotions aren’t current in the system – What should I do?

  14. How do I get more information on my distributor's promotions / conditions?

  15. My distributor's Molson pricing isn’t in the system – Why?

  16. How are distributor branches handled?

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Watch points / User Tips

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Frequently Asked Questions

  1. How do I register?  I don't know how to get on the system.

Contact Park City Group AC Client Support.

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  1. How is MillerCoors using the Park City Group system?

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  1. Who do I contact if I have forgotten my password or have other problems with authorization issues?

    Contact Park City Group AC Client Support.

 

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  1. How do I get trained on the system?

MillerCoors is responsible for training users on the system. For more information, contact Park City Group AC Client Support.

 

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  1. Why can I only see a few distributors listed in distribuLink?

The problem could arise for a variety of reasons.

Note: All MillerCoors users should have high speed internet access, such through a DSL or Cable Modem.

  1. I can't "see" any explanation (information or conditions) attached to a price.  How can I get a report to include this?

All key distribuLink reports – the Call Point Pricing Report, Consolidated Chain Pricing Report, and Distributor Pricing Report – can show not only promotional prices, but also any information or conditions that are attached to these prices.  For example, “BUY 200 Cases, GET $1.99 OFF.“

Information is available for any pricing the distributor enters in the Park City Group Promotion System.  Make sure that you leave both the Promotional Cost and Informational Cost boxes selected for the report.  This is the default, and should produce the desired result.

  1. Why do I have access to all MillerCoors distributors (not just the distributors in my Field Business Area)?

MillerCoors wants all distribuLink users to have access to all distributor’s data.  Responsibilities change, and National account users need this capability to access complete information in the Call Point Pricing Reports section of distribuLink.

  1. Why aren’t all my distributors on Park City Group?

Since it is in the 2002 MillerCoors distributor standards, most distributors are Park City Group subscribers and have their data on Park City Group.

BUT if your distributors are not "on Park City Group", consult the Monthly Status Report which you can get from:

walmartpricing@millercoors.com

1-888-535-2393

Note: If the distributor is Implemented and trained, but pricing data is not visible, verify with your Security Administrator that Brand Rep has been authorized.

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  1. Why can’t I see pricing for BLANK product (for one or all distributors)?

Two questions:

  1. Is this a new product for MillerCoors?

  2. Has pricing for this product been entered by other distributors?

 

If answer

to A is:

If answer

to B is:

Then

NO

YES

The distributor either does not carry this item, or has not entered it correctly through the Master item tool.

 

YES

NO

Park City Group’s Data Management may not have received information on the new item from MillerCoors.

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  1. What kind of reports can I get from distribuLink?

    Click here to view an overview of distribuLink reports.

If you:

We suggest running a:

Are an FSM

(Field Sales Manager)

Distributor Pricing Report – by item or by distributor

Are a National Accounts Representative

Call Point Pricing Report

Data Limitations and Cautions

 

Need to see the conditions attached to promotions

Call Point Pricing Report

See question 6 for more information.

Data Limitations and Cautions

 

Please Note:  RTF versions of the Consolidated Chain Pricing Report and Distributor Pricing Report print on Legal Size paper (11 x 14 landscape).  Sample reports are available both in the Online Help System and in the distribuLink User Guide (# 6100).

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  1. When I run a report, the distributor is listed as "No Costs Found" – Why?

    The distributor does not have pricing in the system for the cost type and date range you selected. Check your date range selections. Then, contact the distributor and ask them to update their prices in Park City Group.

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  1. I ran a report.  When I opened the file, it didn’t contain any prices – Why?

    There was no data found for the Report Criteria entered.  Review the steps for the specific report.

    Check your criteria and re-run the report, using the Display feature to check the results first.

  2. My distributor's frontline prices / promotions aren’t current in the system – What should I do?

    Contact the distributor and request that they update their prices in Park City Group. You will be able to see the updated prices almost immediately after they do this.

  3. How do I get information on my distributors promotions / conditions?

    All key distribuLink reports – the Call Point Pricing Report, Consolidated Chain Pricing Report, and the Distributor Pricing Report – can show not only promotional prices, but also any information or conditions that are attached to these prices.  For example, “BUY 200 Cases, GET $1.99 OFF.“

Promotional pricing appears on distribuLink reports with a Cost Type of Promotional ( P) or Informational (I).

Costs are shown as Informational (I) when:

To ensure visibility to this promotion information, always leave both Promotional Cost and Informational Cost selected in the report request window.  This is the default.

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  1. My distributor's Molson pricing isn’t in the system? Why?

    If the distributor has just recently begun distributing Molson products, they must add these items and prices.

  2. How are distributor branches handled?

Distributors owning multiple warehouses may have chosen to cover these with one implementation, and will be identified using one alias number in distribuLink. They may be reporting under the 6-digit number that is the MillerCoors alias number assigned to the distributor.

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Updated 10/15/2008