top

 

 

 

 

 

 

 

 

 

Download an INBOUND File

Follow these steps to download and review copies of files sent by your company to Park City Group.  Also called "imports", these include item and cost data, deliveries, sales, counts, or any other file sent via VAN, AS2, FTP or uploaded directly to our website.

This also allows you to view the File Registration Date & Time on-screen, showing when the file was received by Park City Group for processing.

 

A.

Find the File

Outbound files Ready for downloading display by default.  You’ll need to select Inbound and Complete.

  1. Select Inbound for files sent to Park City Group.

  1. Statuses of Ready, Complete, and Failed are selected by default.

  1. If desired, enter other criteria such as a Request Number provided by Client Support or a File Registration Date Range.  See Advanced Search Criteria for more options.

  2. Click Find.

  3. Locate the file on-screen

  4. Click the Filename to open the download window.

_________________________________________________________________

 

Download the file

These steps are based on Internet Explorer® .  Steps for Mozilla Firefox® and other browsers are similar.

  1. Click the Download link on the new screen.  The File Download or similar pop-up window appears.

    1. Click Save to transfer the file to your computer (or click Open to display the contents).

    2. Choose where to store the file and click Save again.

    3. Click Close if needed.

  2. Click Back. to return to the File Registry search screen.

  3. Select and download another file as needed.

_________________________________________________________________

 

If you need assistance after following these steps, please contact Park City Group Client Support.

(Top)

 

Updated 9/23/2008