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Download an OUTBOUND File

Use this task to download files generated by Park City Group for the end user (outbound to you from Park City Group).  Also called “exports,” these files include previously e-mailed reports, reports that were too large send by e-mail (>2MB), files sent by AS2 or FTP, and files associated with batch processes, such as error logs for EDI transactions.  Also see Download an INBOUND File.

Note:  Reports requested online with a Delivery Type of E-mail Notification or File Registry are considered Outbound files with a status of Ready.  

 

A.

Find the File

Outbound files Ready for downloading display automatically.  These have never been downloaded or e-mailed.

  1. If the desired file is not listed, enter search criteria to Find the file.

To include previously e-mailed or downloaded files, select a File Status of Complete.  This also includes files exported via AS2 or FTP.

If known, select whether the file was e-mailed or sent directly via AS2 or FTP.

Note:  All files not physically e-mailed can be found under Direct File Transfer.  This includes files for which you received notice that the file size was too large to send, as well as files held for download.

You can enter part of a report Title, using asterisks as wild cards.  For example *cost report*.  See Advanced Search Criteria for more ways to narrow down your search.

  1. Click Find if you entered search criteria.

  2. Locate the file on-screen.

  3. Click the Filename to open the download window

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B.

Download the file

These steps are based on Internet Explorer® .  Steps for Mozilla Firefox® and other browsers are similar.

  1. Click the Download link on the new screen.  The File Download or similar pop-up window appears.

    1. Click Save to transfer the file to your computer (or click Open to display the contents).

    2. Choose where to store the file and click Save again.

    3. Click Close if needed.

  2. Click Continue.  This changes the file's status to Complete.

  1. Select and download another file as needed.

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If you need assistance after following these steps, please contact Park City Group Client Support.

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Updated 9//23/2008