Online Help Updates

Version 81 - January 31, 2013

Support

 

Version 80 - November 27, 2012

Request Cost Reports

Sample Cost Report

Include additional promotion information:  Allowance Type, Deal Condition, Deal Number, Promotion Event Number (7298)

 

Version 79 - September 25, 2012

View Retailer Cost Adjustments

View retailer "promotional" adjustments applied to item costs for partnerships where retailers provide pricing information on behalf of the supplier.  (6983)

Distributor Item Information Lookup

VMP - Add Walmart distributor number from closed loop data to closed loop screen (7331)

 

Version 78 - June 7, 2012

Add MillerCoors Items to your Catalog

When adding items for retailers on offer "auto accept," hide Rescind column.  (6746)

Make "Partial Product Code" the default.  (6560)

Click error message to view details in spawned tab or window.  (6745)

To prevent items accepted by a VMP retailer from becoming un-linked to the master, item size, pack, and other key attributes for these items are locked against updates.  (6748)

Note:  Add Items to my Item Catalog (non-MillerCoors) is not affected by these Tracs.

MIC - Overview, MIC - View/Update an item, MIC - Master Item, View

To prevent items accepted by a VMP retailer from becoming un-linked to the master, item size, pack, and other key attributes for these items are locked against updates.  (6748)

 

Version 77 - March 20, 2012

Error Resolution

Drill down to Dist Item Info Lookup (closed loop) from Error Resolution screen (5187)

PTC Calculator

Display only open/active stores in PTC calculator combo box (5761)

 

Version 76 - February 21, 2012

View Retailer Stores

Visibility to retailer Cost Zone XREFs (6142)

Store Supplier Profile Report

Add/Update a Supplier Profile (View Retailer Stores)

 

Version 75 - February 3, 2012

Added info for working with subordinate business units under Locating your PCG Business Unit ID and Cost Zone IDs (6293)

 

Version 74 - January 26, 2012

New and Updated Training Videos.  See Home page.

Manage Store Cost Zone Assignments

Distributor Item Information Look Up

Manage VMP Promotions

Distributor Retailer Pricing and Authorization Reports

PTC Calculator

UPC Authorization Error Resolution

 

Version 73 - January 25, 2012

Added topic for Locating your PCG Business Unit ID and Cost Zone IDs (6293)

 

Version 72 - December 15, 2011

UPC Authorization Error Resolution

Open a new tab/window to correct VMP-1008 & 1010 errors. (3477)

Add / Update a Lock-In PTR (store cost override)

Add/remove stores from active promotions.  Add multiple UPCs. (3593)

Manage VMP Promotions

Price Leadership promotions can now include multiple items and pricing tiers.  Free Standing Insert promotions can include multiple items. (2998, 3481)

 

Version 71 - November 1, 2011

Allow Distributors to Manage Store Cost Zone Assignments (2999)

Added promo column to Request Distributor Retailer Pricing And UPC Authorization Reports on-screen display (5114)

New message for overlapping promotions when adding Lock-in PTRs from Manage VMP Promotions (5153)

 

Version 70 - October 3, 2011

Updated VMP Authorizations and Timelines (5789)

 

Version 69 - May 10, 2011

Add Items to My Item Catalog (3168)

Quick Steps - Add MillerCoors item. Text, Video (3168)

Quick Steps - Add an item (3168)

Help Home page Add MC Items video (3168)

Add Items Field Definitions   

Created:  Adding Items from a Master Item Family.  Side topic from Add Items to My Item Catalog (3168)

Removed specific to 3168:

OBSOLETE Add Beverage Items to my Item Catalog

OBSOLETE Add Items to my Item Catalog using Master Items

OBSOLETE Manage Master Items 

OBSOLETE View Master Items 

OBSOLETE Master Item search criteria

OBSOLETE Manage Brands

OBSOLETE Link to Master Items? 

Offer topics updated/added:

Overview - Manage My Item Catalog.  Supplier Add button, Multiple Offers button (3168)

Overview - Item Offers.  Updated with new methods. (3168)

Offer a single Item to multiple Retailers. Renamed from Offer a Single Item (3168)

Offer multiple Items to a single Retailer.  New topic. (3168)

Request Item Offer Reports.  Linked to offer topics.  (3168)

Manage My Item Catalog. Allow more items to be listed (4033)

MIC - Find and Display your Item.  Supplier Add button,  Multiple Offers button (3168)

Removed for Offer restructuring:

OBSOLETE Manage offers for multiple items

OBSOLETE Rescind Multiple Item Offers

OBSOLETE MIC - Re-offer a Rejected Item (3168)

OBSOLETE MIC - Rescind a Single Item Offer  (3168)

OBSOLETE MIC - Mtpl Item field definitions (3168)

Allow select suppliers to use View Retailer Stores to add and maintain stores for SBT simulation partnerships.  Authorization is determined from internal Service Agreement.

Drill to Distributor Item Information Lookup screen

from Request Distributor Retailer Pricing and UPC Authorization Reports and Quick Steps (4665).

Changes from corporate VMP also applied to Distributor Item Information Lookup (4529).  Column & section name/order changes.

 

Version 68 - February 15, 2011

Overview - Item Offers

Manage My Item Catalog (MIC):

MIC - Offer Single Item

MIC - Re-offer a Rejected Item Offer

MIC - Rescind a Single Item Offer

MIC - Find and Display your Items

MIC - "Search Criteria" Field Definitions

Manage My Item Catalog (MIC):

MIC - Overview

MIC - Find and display your items

 

MIC - Add an Item (MIC function removed)

MIC - View/Update an item

MIC - Delete an item

MIC - Reactivate a deleted item

 

MIC - Category - Update an item's MCAT

MIC - Components for Modular Items

 

MIC - View Hazardous Material Information (MIC function removed) 

MIC - Add Hazardous Material Information (MIC function removed)

MIC - Update Hazardous Material Information (MIC function removed)

 

MIC - Work with Item Costs

MIC - View a Cost

MIC - Add a single Regular Cost

MIC - Add a single Temporary Cost

MIC - Delete a Cost

MIC - Update a Cost

 

MIC - Work with Item Retails

MIC - View a Retail

MIC - Add a single Regular Retail

MIC - Add a single Temporary Retail

MIC - Delete a Retail

MIC - Update a Retail

 

MIC - Offer a Single Item

MIC - Re-offer a Rejected Item

MIC - Rescind a Single Item Offer

 

MIC - Master Item, View

MIC - Product Codes and UPCs (combined for Add, Delete, and Reassign Primary)

 

MIC - Work with Item Groups

MIC - Retailer Categories

MIC - Work with Retailer Item Information

MIC - View Sub-vendor Offers

 

Version 67 - December 7, 2010

Manage VMP Promotions  (3801)

Change screens with state choices to list only states for selected retailer.

Add a Promotion - Express Entry (4032)

Add a simple Promotion - Quick Steps (4032) 

New "Show Additional Data Columns" option to change the allowance types, dates, etc. for individual items.

 

Version 66 - October 19, 2010

UPC Authorization Error Resolution (3483)

 

Version 65 - October 6, 2010

VMP Processes and Timelines

PTC Calculator (3480)

Request Distributor Retailer Pricing And UPC Authorization Reports (3484)

View Items Held for 1st Cost (3772)

Request Cost Reports (3487)

 

Version 64 - July 21, 2010

Distributor Item Information Look Up

DIIL -- Authorization Audit

 

Version 63 - June 16, 2010

UPC Authorization Error Resolution

Swap UPC Authorizations

De-Authorize UPC

VMP Timelines - Added Swap, De-Auth timing note.

Remove Authorization Alert to Distributor and references.  

Review UPC authorization errors

Submit a proposal to De-Authorize a UPC

Submit a Swap authorization

Run a Distributor Retailer Pricing and UPC Authorization report

Request Cost Reports.

Sample Cost Reports

Note:  Video is good.  No changes required.

Removed all info about Authorization Alerts in FAQs

Added Swap, De-authorization FAQs

Added videos

Updated Enhancements

Updated Distributor FAQs

 

Version 62 - May 4, 2010 (April 27, 2010)

New Vendor Managed Pricing section on main menu.  Displays for VMP distributors only.

Request Distributor Retailer Pricing And UPC Authorization Reports

Renamed.  Was Request Distributor Store VMP Reports.  New display

Quick Steps, Video titles

Sample report

 

Version 61 - March 24, 2010

Video Training

QS Add Temporary Costs

 

Version 60 - January 12, 2010

VMP Processes and Timelines

 

Version 59 - December 1, 2009

Request Distributor Store VMP Reports

Now offers two reports:  One item - Multiple Stores, One Store - Multiple Items 45348

Run a Distributor Store VMP Report - Quick Steps

Now offers two reports:  One item - Multiple Stores, One Store - Multiple Items 45348

Sample Request Distributor Store VMP Reports

New samples.  45348

Manage VMP Promotions, Manage VMP Promotions - Quick Steps, Lock-In PTR

Add Lock-In PTR, link name change T2475

Compliance

link name change T2475

 

Version 58 - October 27, 2009

Manage Item Order Numbers T2489

Drill down to Master Item

 

Version 57 - October 13, 2009

Manage Cost and Retails for Multiple Items 44793 / 41934

Update Costs - Quick Steps 44793 / 41934

Manage Item Order Numbers (new) 44793

View VMP Promotions (remove PTC, replace with UPC.  Desc is now Primary Master Item UPC) 45346

View VMP Promotions - Quick Steps (remove PTC, replace with UPC.  Desc is now Primary Master Item UPC) 45346

VMP Promotions - Compliance View (remove PTC) 45346

VMP Promotions - Compliance View (expand VMP Not Sent section) 45347

 

Version 56 - August 4, 2009

New tools to view distributor's participation in promotions set up by the MillerCoors VMP Analyst.

View VMP Promotions  

View VMP Promotions - Quick Steps

VMP Distributor Compliance

 

Version 55 - July 1, 2009

Add MillerCoors Items - Quick Steps

Add an Item - Quick Steps

View Retailer Stores - Quick Steps

Add a simple Promotion - Quick Steps

Run a Cost Report - Quick Steps

Search for your items - Quick Steps

Search for Promotions - Quick Steps

Update Costs - Quick Steps

 

Version 54 - March 3, 2009

Authorization Alert to Distributor

(May 19, 2009 - Changed Coors to MillerCoors)

 

Version 53 - February 12, 2009

Advanced Commerce Support

 

Version 52 - January 22, 2009

Distributor Store VMP Reports

Sample Distributor Store VMP Report

Now available "ad hoc" to distributors.

 

Version 51 - December 19, 2008

Index, other minor changes requested by Support

 

Version 50 - September 23, 2008

Cost "Sanity Check" Error Notification to Distributor

Distributor Store VMP Reports

 

Version 49 - April 22, 2008

Manage My Item Catalog - Search Criteria Field Definitions

UPCs, GTINs, EANs, and other Product Codes

Manage Offers for Multiple Items

Manage Offers for Multiple Items - Field Definitions

Add Items to my Item Catalog using Master Items

Item Offer Report - Field Definitions

 

Version 48 - February 12, 2008

Supplier's can now update their Store ID.

 

Version 47 - December 18, 2007

Steps to get help.  Feedback/Support link.

 

Version 46 - November 7, 2007

Update to VMP sample.

 

Version 45 - October 16, 2007

Refresh Cost Zone list when Retailer selected.

Add Costs & Retails to Multiple Items

Add Retails to Multiple Items

Manage Costs & Retails for Multiple Items

Manage Multiple Costs & Retails for a Single Item

Note:  Retails can be entered ONLY if you have Retail Zones set up in Park City Group.  (However, SRPs can always be entered.)

New to IC screen.  Was on Admin only.

 

Version 44 - September 25, 2007

Updated with additional EAN codes.

EAN - format 7-5-1

EAN - format 1-2-5-5-1

EAN - format 3-4-1

Update an Item

Product Codes and UPCs

Add a product code (UPC)

Delete a product code (UPC)

Restrictions on changing Master Item attributes and product codes when linked to SBT, VMP, etc.

 

Version 43 - September 6, 2007

Firewall Authorization Alerts

Was "Firewall" Alert.

Cost "Sanity Check" Error Notifications

Was "Sanity Error" Notification.

 

Version 42 - August 21, 2007

Firewall Alerts

Sanity Error Notifications

 

Version 41 - July 17, 2007

Firewall Alerts

Sanity Error Reports

Distributor Store VMP Reports

 

Version 40 - May 2, 2007

Better defined steps for beverage distributors.

 

Version 39 - February 27, 2007

New search fields.

New store-based report.

New "View Deals" option for reviewing "Over" and other promotions.

New "View Deals" option for reviewing "Over" and other promotions.

 

Version 38 - January 9, 2007

 

Version 37 - October 31, 2006

Replaced Download window.  Much expanded functionality.

Downloading Reports and other files

Step 1 - "Find" the file in File Registry

Step 2 - Download the file

Report Files

Report topics.  Change all instances of "Delivery Type" Chainlink to File Registry.

 

Version 36 - July 18, 2006

Updated functionality.  Was Add Items using the viaLink Item Catalog.

Was "View viaLink Item Catalog".

Was "View viaLink Item" from MIC.

Field definitions - Manage Offers for Multiple Items

Park City Group no longer supports this service.

 

Version 35 - February 28, 2006

16 characters maximum for Event ID.

Updated with new codes, sections.

Also, About the Supplier Item Catalog Error Report (# 31293).

 

Version 34 - October 26, 2005 (+ Dec. 13 adjustment)

Changed notes to show users CANNOT share queries.

 

Version 33 - September 13, 2005

CSV Report now fills down.  RTF sample also updated.

Updated "About the...." document to show VU / CU added to Record Type field.

 

Version 32 - July 19, 2005

Changes to Search Criteria, View Supplier Profile.

 

Version 31 - May 3, 2005

 

Version 30 - March 8, 2005

 

Version 29 - January 25, 2005

 

Version 28 - November 9, 2004

 

Version 27 - September 28, 2004

 

Version 26 - June 29, 2004

Overview - Promotions

Overview - Managing Promotion and Deal Dates

End or Cancel a Promotion

 

Version 25 - May 18, 2004

Added note about normal download requirement for attachments over 2MB.

New sample with Consumer UPC.

New samples with Consumer UPC.

 

Version 24 - March 29, 2004

Revised.  A future Available Date can be updated.

 

Version 23 - February 10, 2004

Updated due to File Registry changes.

 

Version 22 - October 28, 2003

Updated field definitions.

 

Version 21 - August 26, 2003

Allowances are optional here, and should not be confused with short-term allowances given in a syncLink promotion.   Note:  Never enter a negative or minus " - " sign with an allowance.  syncLink knows to subtract the amount.

Online help for UCCnet providers (suppliers).

 

Version 20 - July 15, 2003

If your item includes a "core charge," you can use this task to add a new front-line cost.   Core charges are usually associated with the automotive parts industry, be can be applied in a variety of markets.  Within viaLInk, a core charge is called a Redemption Value.  

These steps are for adding "regular" costs.  Regular costs are your front-line costs, and do not have an end date.  A new cost goes into effect on the date you request, and replace the previous cost.  Discounts are given against these costs through the syncLink Promotion System.

For more information about costs in syncLink, see Overview - Costs and retails.  Note: Your business unit must be configured in viaLink to handle redemption values.  If not, the redemption field will not display.

 

Version 19 - May 13, 2003

Use this feature to quickly add a simple promotion.  All information is entered in one window, saving you both time and keystrokes.  Each discounted item is set up with its own deal.  You can choose from Cents Off (Amount Off), Percent Off, or Special Buy deals.  

Guide to resolving missing costs / promotion activation errors.

 

Version 18 - April 8, 2003

Use this task to add "beverage" items to your syncLink item catalog.  Common beverage items are beer and soft-drinks.  These are typically sold to the subscriber (retailer) by the case, which are then sold to the consumer as multi-packs or singles.  

Optional report listing item deposits by jurisdiction and classification.  Sample.

 

Version 17 - March 18, 2003

Added dimension fields to Consumer Unit section.

 

Version 16 - February 18, 2003

Added Not Related to viaLink Item, Both, Related to viaLink Item options to item search criteria.

These options are associated with Scan Based Trading (SBT) and Delivery Based Invoicing (DBI). If you are not using SBT or DBI, you can leave this set to "Both."

When providers are use either of these services, viaLink item relations are integral to processing transactions.  You can use the Not Related/Related options in this report to verify that your items are correctly configured.  Click this link for more information on viaLink Items.

Stated that at least one regular cost (without an End Date) must be entered.

Modify Item Before Adding

Stated that at least one regular cost (without and End Date) must be entered.  Also changed Next Step bar text to match the new options.

Added note stating "You can select and delete more than one item."

Added deal item and purchase item (where applicable) unit of measure (UOM) as a required field.  Some deals already had this listed.

Added note stating:  "Important:  Each item must have at least one Regular cost in each cost zone to which it is authorized.  A Regular cost is one without an End Date, and is replaced when a new Regular cost is added."

 

Version 15 - February 4, 2003

Managing Areas by Cost Zone has been simplified.  Now when you are adding or updating a promotion, and choose Zones from the Manage Promotion (Areas) By selections, choosing the correct zones is much easier.

 

Version 14 - January 14, 2003

Added new Cost Lookup utility in all.

Added cost zone pre-selection.

 

Version 13 - December 10, 2002

Added Supplier Item Number and Product Code Pattern (UPC) search fields.

Updated to include new Size fields.

 

Version 12 - November 12, 2002

Two main topics were added or updated in November 2002.

This utility can be found under the optional Sub-Units heading in the main syncLink window.  Use it to both view the sub-vendors a retailer has set up for your company, and view the item offers associated with those sub-vendors.  Two tools are available:  View Item Offers for Sub-vendors and Request Sub-vendor Item Offer Reports

Note:  View Sub-vendors will not display if you are not in a "live" match with a retailer that uses sub-vendors.  

This utility was updated with a Next Step bar to streamline the add-item process.  

 

Version 11 - August 13, 2002

We introduced two major changes in August.

Informational or "Reporting" costs are now available to both providers and subscribers. This change affects both online displays and many reports.

An Informational cost is a Promotional cost that does not change the pricing in a subscriber's (retailer's) pricebook. An Informational cost conveys pricing information, is reviewed online or in reports, and is used to make informed decisions.  For example, "BUY 700 Case(s) GET SPECIAL PRICE of $11.00 per Case."

When exporting promotional costs to your subscribers, syncLink uses two categories:

Note:  There are no informational retails.

Many help topics were touched by this change.  For examples, see View a Cost and Request Cost Reports.

 

viaLink has introduced a streamlined procedure for adding new items.  

A Next Step bar is now available, similar to the one used in the promotion system. Through the Next Step bar, you can add a new item, add the costs and retails, and offer the item to your subscribers (retailers).

 

Version 10 - July 16, 2002

Many changes to the promotion system were implemented in July 2002, and the online help has been updated to include these changes.  

For more information about the updated promotion system, see the Latest Release Notes.

 

Version 9 - June 11, 2002

We've renamed a couple of fields to make them a bit more user-friendly.  

 

Version 8 / Version 8.1 - May 15/17, 2002

Use these steps to adjust the dates within a promotion.  You can change the dates on both New and Activated promotions.  If the promotion has begun, any dates that have not passed can be adjusted forward or backward.

See Overview - Managing Promotion Dates and Deal Dates for an overview and the Date Rules that apply when promotion dates are changed.

Use these steps to cancel or delete a deal within a promotion.  Certain rules apply.

These steps use the Manage Selected Promotion/Deal Dates link.  You can change the promotion and deal dates while canceling a deal.  See Manage Promotion and/or Deal Dates.

You can also select and cancel a deal through the Manage Promotion's Deals link.  

Use Manage Selected Promotion's Deals to work with your deals.  You can update existing deals, add new deals, and perform other tasks from this window.

The actions you can take, such as adding or updating, are based on logical business rules.  For example, you can only add deals when the promotion's Status is New.  Deal Conditions can not be changed in an Activated promotion, but any dates that have not passed can be adjusted forward or backward.  

The overview has been updated to include the features above.

Use this page as a quick reference to setting up new promotions.  It covers the basic steps, with minimal details.

Certain parts of a promotion can be updated  The actions you can take are based on business rules set by the Status of the promotion.  

Item groups are collections of items that have similar pricing or other characteristics. An assortment of potato chips that are the same size and price – but are different flavors – might be an item group.  Grouping your items provides an easy way to update prices and other information.

If you use item groups for pricing and maintenance, you will need to add and update those groups.  These tasks take place in the Administration window.

For more information see About syncLink Item Groups.

You can choose to limit your report to items in certain offer statuses.  All statuses are selected by default.  To limit your report, simply de-select one or more statuses.  Choose from Offered, Rescinded, Accepted, and Rejected.

To speed up searching for items using the Find link, a new way to enter search criteria has been introduced.

You can now enter multiple item numbers in the Supplier Item Number field.  Each item number must be separated by a comma, and only those items will display when Find is clicked.  

For example, enter 1078,1083,1084 to display and work with just those three items.

You can use this method anytime a field is available to search by item number.  To display all items, we recommend entering a single asterisk in the item number field.   The steps for performing this have been added to the online help whenever applicable.

Notes:

 

Version 7 - February 12, 2002

Third parties can now be included in promotion notifications, can view promotions online, and generate Promotion Pricing Reports.   See Overview - Third Party Notifications for more information.

Allowance components can be used in Cents Off deals to convey information about a deal.  See Overview - Deal Allowance Components for more information.

 

Version 6 - January 15, 2002

Updated the renamed Item Type (module vs. basic) and Hazardous Material Exclusion search options.  See the Search Criteria Field Definitions.

Updated the renamed Item Type (module vs. basic) and Hazardous Material Exclusion search options.  See the Item Offer Report Field Definitions.

We've added a print link to the top of every window.  To print the topic you are viewing, simply click Print and then OK.

Notes: This link works best with Internet Explorer® .  Problems with Netscape® have been observed.